Contact Us

Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these steps:

  1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
  2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
  3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.
On-Line Assistance
Submit your question to Ask Ford, your very own 24-7 virtual representative. She’ll answer any of your commonly asked questions.

Or, just send us an e-mail and tell us what's on your mind.

In the United States

Ford Motor Company
Customer Relationship Center
P.O.Box 6248
Dearborn, Michigan 48126
1-800-392-3673(FORD)
TDD for the hearing impaired:1-800-232-5952
Monday - Friday 8:00 AM – 5:00 PM local time
In Canada
In Canada

Ford Motor Company of Canada, Ltd.
Customer Relationship Center
P.O.Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673(FORD)
Monday - Friday 8:30 AM - 5:00 PM local time
In Canada
Outside the U.S. or Canada

Click Here to Link to Ford’s Global Sites
Ford Sponsorships

Ford, Lincoln and Mercury Divisions only accept sponsorship proposals online. Click here to submit or for more information.

Ford Dealers
To find Ford dealer email addresses and telephone numbers visit: www.dealerconnection.com